The Auto Lounge Limited is authorised and regulated by the Financial Conduct Authority (FRN: 944060). All finance is subject to status. We act as a credit broker not a lender.
The Auto Lounge Limited, we are a dealership acting as a credit broker in arranging finance for vehicle purchases.
Our registered office address is: Brodies House, 31-33 Union Grove, Aberdeen, AB10 6SD
Our trading address is: The Auto Lounge, Drumlithie, Aberdeen, AB39
Company Number: SC627534
VAT Number: 351885476
FRN Number: 944060
Contact Number: 01224 905111
Yes, we are authorised and regulated for credit-broking activities by the Financial Conduct Authority (“FCA”). We are not a lender. For further information, please visit the FCA website at: https://register.fca.org.uk/. Please note that business customers may not be protected under the Consumer Credit Act 1974 or FCA rules.
We can introduce you (whether direct or through a specialist credit broker) to a number of finance companies (“funders”) who may be able to finance your purchase. There are alternative funders to which we cannot introduce you which may also be able to offer you finance.
We will provide you with information and explanations about the finance products which may be available to you and, where we recommend a product to you, we will ensure that this is based on the information you give us about your needs and circumstances, ensuring that it is suitable for you under the TCF Principles. Finance is arranged subject to status and terms and conditions. We cannot guarantee that we will be able to secure finance for you.
We are not independent financial advisers and so are unable to provide you with independent financial advice.
You don’t have to pay us for our service.
But a funder or broker we work with may pay us for introducing you to them. Different funders/brokers may pay us different amounts but it will typically be based on a fixed percentage of the amount borrowed. This percentage may vary according to different factors, for example: the amount of credit; the age or type of vehicle; the type of finance product; or the funder’s assessment of the risk of lending. For your reassurance, we are not able to change the interest rate you pay in order to receive more commission from a particular broker or funder. Although rates and commissions may vary between our finance partners, our aim is always to secure finance from them which is appropriate to your circumstances and at the lowest interest rate available.
If we are successful in obtaining an offer of finance for you and you would like to know the amount (or likely amount) we would receive if you decided to go ahead with the agreement and how that amount has been calculated, please contact us.
We will use your information to obtain quotes from funders and brokers to process finance applications through them and we and/or they may also conduct a search of your record held with one or more credit reference agencies. Credit checks may as a result appear on your credit file lodged by organisations with whom you have not dealt directly. The personal information collected will also be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected you could be refused certain services, finance or employment.
The Auto Lounge Limited are registered as a data controller with the Information Commissioner’s Office under registration number ZA624729.
If you wish to make a complaint, please contact us:
* by writing to us at: The Auto Lounge, Brodies House, 31-33 Union Grove, Aberdeen, AB10 6SD.
* by emailing: firstname.lastname@example.org ; or
* by calling: 01224 905111
If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service (“FOS” – www.financial-ombudsman.org.uk). Please note that FOS may not be able to deal with complaints from business customers.
If you require further information, please contact us by calling the above number or emailing us at email@example.com.